About - About Us

To be a leading force in improving the lives of those we serve.

Coastal Community Action, Inc. (CCA) is a 501(c)(3) corporation which has a very public mission. Incorporated in 1965, the agency came into being as part of a nationwide, federally-funded, community action movement whose focus is to intimately involve poor people in developing their own solutions to persistent poverty. A common thread through all of our services, be they Family Services, Senior Services, or Housing Services, is that we help change lives by providing needed resources and support. Coastal Community Action, Inc. provides needed services to thousands of residents in our region annually.

Our Mission

"Through advocacy, education, support, and services, we will empower individuals, families, and communities toward a better quality of life."

Our Vision

To be a leading force in improving the lives of those we serve.

Core Values

Professionalism

fostering an environment where employees are thoroughly knowledgeable about their programs and their clients
providing the support that allows employees to expand their job knowledge and expertise, and where employees assume personal responsibility for maintaining those necessary skills
encouraging employees to seek opportunities for continuous improvement in all of their undertakings and work processes
promoting innovation, creativity and strategic thinking
encouraging employees to improve themselves and to willingly share their knowledge with others

Empathy, Compassion & Respect

identifying with and understanding the thoughts and feelings of others
actively demonstrating sympathetic concern for the suffering of others
showing an inclination to give aid and support to our clients and fellow employees
fostering an environment where respect and compassion are demonstrated in everything we do through reflective listening, effective communication, and responding with sensitivity to the dignity of others

Accountability

creating an organizational environment where employees readily seek and accept responsibility for their individual actions, and for their stewardship of financial resources and programs
recognizing and valuing the trust of the general public and those we serve

Integrity

working together within our organization and with others to provide comprehensive, quality services to our clients
displaying a good work ethic
adhering strictly to the highest standard of values and conduct in providing our services
demonstrating the highest principles of honesty and fairness to our clients and fellow employees

Inclusiveness

working together in a dedicated effort to serve those in need
involving those we serve and all other stakeholders in our work
collaborating through teamwork with our fellow employees and other agencies
recognizing and valuing the cultural diversity of all peoples and being receptive to new and different ideas

Donate today

A common thread through all of our services, be they Family Services, Senior Services, or Housing Services, is that we help change lives by providing needed resources and support. Coastal Community Action, Inc. provides needed services to thousands of residents in our region annually.

Donate